ST 2/10: BIX indicators for public libraries

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The current version of the German library index BIX is based on the following indicators:

Resources (Task fulfilment)

  • 1.1 Collection units per capita [1.0]
  • 1.2 M² user area per 1,000 capita [0.5]
  • 1.3 Library staff per 1,000 capita [1.0]
  • 1.4 Library PC workstation hours per capita [0.5]
  • 1.5 Internet services [0.5]
  • 1.6 Events per 1,000 capita [0.5]

Customer focus

  • 2.1 Library visits per capita [1.5]
  • 2.2 Loans per capita [1.0]
  • 2.3 Collection turnover rate [1.5]
  • 2 4 Opening hours per 1,000 capita  [1.0]
  • (2.5 Virtual visits per capita)
  • (2.6 User satisfaction)

Efficiency

  • 3.1 Acquisitions budget per loan [-0.5]
  • 3.2 Total staff working hours per opening hour [-0.5]
  • 3.3 Library visits per loan [0.5]
  • 3.4 Operating expenditure per library visit [-0.5]

Development

  • 4.1 Renewal rate (additions per collection unit) [1.5]
  • 4.2 Staff training hours per total staff working hour [0.2]
  • 4.3 Capital expenditure per capita [0.2]

BIX is a weighted additive index. The numbers in brackets represent the weight of each indicator.

Resources

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